Are you a professional communicator with a knack for organization and a passion for helping people? Coast Personnel Services is currently hiring a full-time Customer Service Representative to join their dynamic team in Los Angeles, California. This role offers competitive pay, weekday hours, and the opportunity to grow within a well-established staffing company that values reliability and communication.
Job Overview
As a Customer Service Representative at Coast Personnel, you will be the first point of contact for client inquiries, mainly through email and phone. You will handle order entry, respond to customer requests, and ensure smooth communication with internal departments. The ideal candidate is experienced with customer service tools, organized, and comfortable working in a fast-paced environment.
Job Details
| Job Title | Customer Service Representative |
|---|---|
| Organization | Coast Personnel Services |
| Job ID | 6201 |
| Location | Los Angeles, California, USA |
| Salary | $22 – $24 per hour |
| Schedule | Monday to Friday, 8:00 AM – 4:30 PM |
| Employment Type | Full-Time |
| Application Deadline | Rolling until position is filled |
Responsibilities
- Respond to customer inquiries via email and phone in a professional and timely manner.
- Process customer orders accurately using Acumatica software.
- Maintain up-to-date records and manage data entry tasks efficiently.
- Collaborate with internal teams to resolve customer issues quickly.
- Contribute to improving customer service processes and protocols.
Required Skills and Qualifications
- Strong written and verbal communication skills.
- Proficient with Microsoft Office (Word, Excel, Outlook).
- Experience with order entry and basic data management.
- Familiarity with Acumatica ERP software is mandatory.
- Basic understanding of accounting is a plus.
About Coast Personnel Services
Founded in 1987 and headquartered in Santa Clara, California, Coast Personnel Services is a trusted recruitment agency that offers tailored staffing solutions. Whether you’re a job seeker or a business, Coast focuses on building strong partnerships by understanding the specific challenges and culture of your industry. With over 30 years in the business and a team that truly listens, Coast stands out in the staffing and recruitment field.
How to Apply
Interested candidates can apply through the following third-party link:
https://coastjobs.com/
Note: This is a third-party link to the official Coast Personnel Services website.
Frequently Asked Questions (FAQs)
1. Is this a remote or on-site job?
This position is based on-site in Los Angeles, California. Remote work is not offered at this time.
2. What software experience is required?
Applicants must have hands-on experience with Acumatica ERP software. Proficiency in Microsoft Office is also essential.
3. Is prior customer service experience necessary?
Yes, at least one year of customer service or administrative experience is preferred to succeed in this role.
4. What benefits does Coast Personnel Services offer?
Specific benefits may vary, but typically include competitive pay, weekday work schedule, and potential for long-term growth within the company.
5. Can international applicants apply?
This job is only open to candidates who are authorized to work in the United States.
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